Alpha Bot v6.0.28 Update

🎟️ Alpha Bot Ticket System Update We have completed a major upgrade to the Alpha Bot ticket system, giving server owners much greater control over how each ticket type is created, organized, and managed. Previously, every ticket type used the same global ticket category and the same global staff roles. With this update, every ticket type can now have its own individual routing and permissions. New Ticket Type Settings Each ticket type can now be configured with: | A unique ticket category | One or multiple allowed support roles | Its own button ID, label, and style | Separate staff access permissions For example: | Store tickets can be sent to a Store Support category | Management tickets can be sent to a private Management category | Department tickets can be restricted to department leadership | General support tickets can continue using the default support category Multiple Support Roles The dashboard now includes a custom multi-role dropdown. You can open the dropdown and select every role that should be allowed to: | View the ticket | Respond inside the ticket | Claim the ticket | Change its priority | Close the ticket You no longer need to hold Ctrl or Command to select multiple roles. Independent Ticket Categories Every ticket type now saves its own category independently. Changing the category for one ticket type will no longer affect the other ticket types. Each ticket will be created under the exact category selected for that specific button. Backward Compatibility Existing server configurations will continue working. If a custom category is not selected, Alpha Bot will use the global default ticket category. If no custom support roles are selected, Alpha Bot will use the global staff roles already configured for the server. Database and Restart Support The selected ticket type, category, and allowed roles are now stored with the ticket data. This allows Alpha Bot to restore the correct ticket permissions and settings after a bot restart without losing the ticket’s routing information. This update gives communities the ability to build fully separated support departments while continuing to manage everything through the Alpha Bot dashboard.